Reset a User's Password

Before you begin 

• Only users with the HR Admin and Sys Admin roles can edit the User (or Person) details. 

Procedure 

1. On the LPG menu select Users > Find Users.  

The User List screen appears.  

2. Enter search criteria required to find the person (e.g. Username). 
3. Click the Submit button. 

The list of Users matching the search criteria are displayed below the Submit button. 

4. Click the Reset link next to the User who requires a change of password.  

The Reset Password screen appears. 

5. Click the Reset Password button. 

The display returns to the User List screen with all Users listed.  

The next time the user tries to login, an email containing a verification code will be sent the the email address linked to their account and they will be prompted to go through the password reset process.